If you are looking for a complete phone and communication solution, then look no further. Zeg can assist you with building out a feature-rich and reliable communication platform with everything you need to customize an ideal solution for your business needs. Rapid deployment, enhanced operational efficiency, cost-effectiveness, ease of maintenance, and compatibility with most IP Phones and legacy phone systems are just some of the benefits to our solution.
UNIFIED COMMUNICATIONS SERVICES
WHY IS VOIP ESSENTIAL FOR BUSINESS TODAY?
VoIP allows you to bring together all your communication channels to improve efficiency and increase productivity. Emailing, chats, social media, and phone calls can all be made from the same system.
You get full-featured functionality including call recording, CRM integration, automated voice responders (IVRs), voice to email transcription, and many more user-friendly features.
For businesses that operate off-site, this is a very attractive option. Cloud-based VoIP has almost zero capital costs and only involves minimal operational expenditure. You never have to worry about maintenance, backup, hiring IT talent, or any other potential headache.
BENEFITS OF UNIFIED COMMUNICATIONS
Our phone system provides many of the features required for business productivity. From conferencing support, fax support, music on hold, call recording, extension routing, IVR (Interactive Voice Response), and so much more.
Our phone solutions eliminates the need for dedicated phone lines, which are expensive to maintain, and integrates voice and data networks into one. And, because calls are sent over the Internet, they also reduce costs for local and international calls.
Our solution enables you to stay connected throughout the day, regardless of your location. You can make and receive calls, chat with your colleagues, and more using your extension on your desk phone, your mobile device, or on a softphone.
Presence lets others know if a particular user is available to communicate. It can be used to indicate the best way to contact the user. It may be set to Text or Chat Only because the user is working in a noisy environment where a voice call is not practical.
We offer web-based interfaces, providing users full call control right from their browser. Dashboards give users the ability to customize their phone settings, voicemail, conference rooms, and more.
Our phone solutions can be deployed on-premise or in the cloud, giving businesses the freedom to select the communications solution that’s right for their organization.
VoIP VS Landline
Customer Relationship Management software allows you to create personalized relationships with your customers and clients. VoIP can easily be integrated into your CRM systems so that every time a customer calls in, you automatically get past call records. You will be able to get real-time information that will be valuable in solving their needs.
VoIP allows you to have intelligent call distribution systems for when you have a high call flow. It routes calls to the most qualified members of your teams depending on their skills and allows effortless transfer from one member to another.
For the best customer service, quality monitoring is essential. VoIP allows you to evaluate recorded inbound or outbound calls or in real-time.
With VoIP, you can have a Voice to Email transcription service so that every time you speak to a client, a record is kept for future reference. Next time you speak to the same client, you will know exactly what to refer to.
When dealing with a large team, it can get hard to find out where all the business contacts are and to keep them updated. VoIP allows the whole team to have access to a central record so that you never have to lose clients again.
You can now take advantage of the numerous opportunities that it offers to help you expand your business. Zeg Solutions has been successful assisting many businesses implement best in industry hosted solutions, at the same time improving operational efficiency. Please contact our highly experienced team today for more information about how you can get cloud-hosted VoIP phones for your business.
WHY ZEG SOLUTIONS UNIFIED COMMUNICATIONS
Our Texas-based customer support team provides 24/7 technical support as well as on-premise support, consultation, maintenance, and training.
End-User Experience: We provide each customer with a dedicated account manager as well as a unique code to expedite your request when calling. Our core focus is the process of end user experience.
We provide enterprise level uptime ensured by Zeg Solution’s Network Operations Center (NOC).
Our top-tier installation coordinators works with you every step of the way to ensures best in class installation process and deployment.
We provide preliminary examination of your business environment, then address all your requirements and needs by customizing a solution that best benefits your business.
Setup takes minutes not days. With our speedy deployment process phones are designed for every client with unique nature of their business, quickly and efficiently.
Feature rich yet cost-effective system. We are #1 in the industry offering a full list of options and features with affordable pricing.
As you grow your business, we make sure all your communication requirements to grow seamlessly with your business.
As an established player in the IT industry for over two decades, Zeg Solutions has what it takes to integrate cloud services into your business. Talk to our team about the best cloud services for your needs.
KEY FEATURES OF UNIFIED COMMUNICATION
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