Why Businesses Need IT
The Industrial Age came to an end somewhere in the 80s, and in came the Information age. The personal computer heralded a new age which is only just getting revved up for greater leaps. As such, IT has come to play a pivotal role in how business is conducted across all sectors.
The traditional brick-and-mortar style of business is fast becoming obsolete. Regardless of what type of industry you operate in, you need to flow with the tide or get swept away.
If you’re not yet sure why your business needs to invest in IT, here are five convincing reasons.
5 Reasons Why Your Business Needs to Invest in IT
1. Maximize Revenue
IT can help your business grow exponentially in many ways. One of the major advantages it has brought is increased connectivity among people and businesses. You can now reach millions of more people with a few clicks than you could ever do in any other traditional way.
According to research conducted in June 2019, 81% of Americans own smartphones and over 75% have access to a personal computer. You can leverage the power of IT in marketing to increase revenue in unprecedented ways.
More importantly, IT is increasingly becoming the top source of innovation in businesses today. Ask any CEO, and they will tell you that the best ideas on how to get an edge over competition come from IT nerds.
Today, when you hear of IT, don’t just think about old broken down printers and outdated computer systems. Rather, it is the tip of the spear that could push your business to the next level.
If you’re in Houston, Texas and beyond, contact the team at Zeg Solutions to learn how you can get tailor-made solutions to drive your business.
2. Improve Customer Experience
Customers and clients are the reason why your business exists in the first place; not that you need reminding of that. The days are long gone when monopolies could get away with insulting or ignoring customers. Today, you need to pay extra attention to every one of them.
Customer service solutions in IT range from virtual customer care agents, automatic mail responders, call centers, to bots and forms of artificial intelligence. Each of these can add a unique facet to your business.
Customers need to reach you when they need you, but you may not always be available. Do you have a stable IT infrastructure that can handle high traffic? Can clients communicate with you in a fast and cost-efficient way?
These questions are vital to any business. The quality of your customer service can be improved tremendously through IT. See how customer service improves your conversion.
Zeg Solutions in Houston, Texas, is your go-to IT solutions company to help you achieve 24/7 real-time customer support. Contact the team to learn how you can achieve and more.
3. Streamline Your Business and Maximize Efficiency
A good business not only needs to operate like well-oiled machinery, but it also needs to adapt continually to the changing landscape.
The weakest links in many businesses lie in how communication occurs between various departments, employees, and stakeholders. Today, IT has come far enough that virtual conferencing is the norm rather than the exception.
Another important link is maintenance. Downtimes lead to loss of valuable time, money, and missed opportunities. You may already have the necessary infrastructure, but how modern is it? How responsive is your support team when something happens?
You need an IT solutions partner who understands how important it is to keep your business at 100% operating capacity.
The team at Zeg Solutions in Houston, Texas has decades of business IT experience. Unlike other providers who like to operate as jacks of all trades, Zeg Solutions specializes in business infrastructure and processes which are custom designed for your industry.
4. Improved Security
Security in your business means more than just having a strong front door and a good padlock. Criminals would rather steal your business data than your movable assets. As they get more sophisticated, so should you.
The average business doesn’t have the time or resources to keep up with trends in cybercrime. The financial implications would be phenomenal if you tried to forestall every conceivable threat.
What you need is real-time monitoring, disaster recovery, and redundancy policies in place. It doesn’t matter whether your business is small or large: security needs to be a top priority in 2020.
Apart from discrete data security, you also have to think about other security options. CCTV and access control are another feature that is central to your overall security.
Talk to the team at Zeg Solutions to learn about how you can keep yourself and your business safe in 2020 going forward.
5. Cut on Costs
Engaging an IT solutions partner is not about increasing costs. Rather, it is about cutting them to a minimum. It allows you to experience the best in information technology with minimal capital investment.
A prime example of this is data storage. Traditionally, you might think about investing in lots of servers and long term storage infrastructure. However, you might be better advised to go for the more secure and cheap cloud storage and back up options.
IT evolves faster than you can implement it. As mentioned above, it is not financially feasible to keep up with the costs involved. In the long run, your IT partner will keep you on top of industry trends and regulations at very friendly rates.
Integrating IT solutions in your business is no longer a question of ‘if’. Rather, is about ‘who’, ‘when’ and ‘how much’. Whatever your business is, you can catapult your business to unbelievable levels of success by engaging the right IT partner to spur your growth.
Zeg Solutions operates out of Houston in Texas. It is a premier IT solutions company focusing on infrastructure, security, cloud, and other IT services. With the best rates around, Zeg is your go-to partner of choice to help you integrate the best of IT into your success story.
Article by: Sean Yaghotian
Address: 5444 Westheimer Suite 1000 Houston, TX 77056