Today, security in computer networks is one of the necessities and challenges in setting up and maintaining a secure network. Information of any business is precious and vital, and keeping it out of the reach of others and competitors and being destroyed is very important. But certainly, not all companies and even small businesses have enough resources to manage these resources. Therefore, paying attention to these managed services and using them will be very valuable and vital. In this article, you will learn about the benefits and types of managed IT services.

What are managed services?

Managed services include all activities related to the design, creation, presentation, management, support of information technology services, etc.
The services managed by a service provider collect all the company’s information and information and protect them permanently and around the clock. Using managed services gives security, peace of mind, and high efficiency to various companies and businesses and leads to cost management and business growth. The lack of large rooms and many employees for computer affairs has made companies much more comfortable and less expensive.

The most common advantages of using managed services are:

  1. Increase the quality of services
  2. Increase customer satisfaction
  3. Increase competitive advantage
  4. Assist in proper planning for the development of IT resources
  5. Reduce IT unit costs
  6. Increase the agility of the organization to create and provide new services
  7. Protect company information and prevent data theft
  8. Employing a constantly growing professional force
  9. Ability to access information from anywhere
  10. Prevent system outages and lack of access to information
  11. peace of mind
  12. Less business failure and system downtime

Select managed services

Various providers offer these services to companies to choose the most suitable for their conditions and needs. But the remarkable thing is that the providers offer different services to the customer, and their services are various.
Some have only one service, and some have several types of services. Therefore, the choice of provider is the responsibility of the customer and according to his needs and desires.
As a result, knowing the types of these services is very vital and necessary.

Types of managed services:

1. managed software (Saas)

This type of service provides a software platform for the customer that can easily use this software.
SaaS or Software-as-a-Service is one way to provide software based on a web server. In this way, the user no longer needs to install software on his system and can only use it with Internet access and a web browser. The cost model of these programs is usually in the form of subscription fees.

Today, many software companies offer their products on such platforms due to the pervasive access to the Internet and easier management and updating. Such as content management and project management programs.

2. Managed cloud service

Currently, cloud storage is one of the easiest and least troublesome ways to store information. Cloud computing is essentially a set of interconnected computers that act as a single system. In this case, each user will be able to use one or more services just by connecting to this system. In these services, your infrastructure, storage, and information affairs are controlled and managed. Of course, any provider may offer these services for different applications and software of other operating systems, which will be useful according to each company’s needs.

3. Managed information security

Cyber ​​attacks are on the rise today. Cyber-attacks are malicious and deliberate acts by one person or organization to violate another person or organization’s information system. The attacker usually seeks to steal information or interfere with the victim’s network. Therefore, these security services are created to protect companies’ information from these attacks and malware and provide useful security infrastructure services. As a result, they prevent any intrusion into your systems.

also read: What is Managed information security

4. Managed support services

Providing support services is one of the biggest concerns of software teams, and the optimal form of these services is an essential tool in achieving user satisfaction.

In the meantime, their support services have different areas. For example, managed support services can provide support services in the user, database services, and database servers to customers.
This service provides all services related to supporting simple to advanced issues.

5. Managed wireless and mobile computing

The wire sensor network consists of interconnected nodes with limited computational energy. The wire sensor network collects data based on the mobile sink compared to the traditional sensor network in the energy storage by adopting the mobile sink strategy and has communication policy advantages. Mobile sensor-based sensor networks can use resources more efficiently compared to the traditional sensor network. In contrast, cloud computing provides computing and memory resources via the Internet, so there is a new trend for combining mobile sync based on a wire-based sensor network. So each of them can be useful.

These services provide wireless connections and are suitable for businesses that do not have enough capital. It uses in internal networks.

6. Managed printing services

Managed printing services are in online printing Services provided by printing providers. They help businesses optimize printer management and minimize printing-related costs. This type of service controls the data service provider and the file infrastructure. Organizations that need case management can benefit from these services. This service minimizes companies’ printing costs by performing printing affairs, updating, maintaining, and repairing printers.

7. Data analysis

Process and data analysis techniques are evaluation, purification, modeling, and data conversion using various statistical or analytical tools to find useful information to draw valuable conclusions and empower decision-making processes, such as data analysis or data analysis.

Data analysis is the main reason for the extraction of critical information, so companies use these services to have the right data to solve their problems and draw the most accurate results.

The business intelligence that these service providers provide to businesses improves their decision-making and performance.

8. Managed networks and infrastructure

The word “infrastructure” is one of the stories that has been used in many cases and has different meanings. The term is often used to describe the steps of installation, preparation of services, and related facilities in the context of a particular operation such as roads, communication systems, power lines, etc.

According to the definition of the above term and from the computer point of view, a computer network comprises essential elements. The set of features that make up a computer network’s infrastructure can be divided into the following two main groups: logical infrastructure and physical infrastructure.

A managed infrastructure service provider does all the network activities and also stores and supports the information.

9. Managed communication services

Business grows with profit, and profit is made through customers. The more customers a company has, the more profit it makes.

To retain customers for a more extended period, businesses use these services. All trades, large or small, can use these services to communicate internally and with the customer, by voice, video, messaging, or e-mail. As a result, data is accessible from any source. Besides, active communication is easy and with various devices.
So it provides synergy at the organization level and among members without much cost.

12 Types Of Managed Services


Managed services are methods and strategies used by companies to reduce costs and share operational risk with an individual or organization. Outsourcing services mitigate operational risks and costs and increase the outsourcer’s focus on its core business. This work is done by reducing personnel problems, including recruiting, retaining, and managing specialist personnel.

The most important task of an IT managed service provider and focusing on performing technical affairs in the best possible way, is to provide specialists with diverse technical knowledge to offer a wide range of services to its customers.

These services are so diverse and helpful. Each company can choose one or more service providers according to their needs and requests.

Hussein Imenipour

Author Hussein Imenipour

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Join the discussion 2 Comments

  • Taylor Hicken says:

    I appreciated it when you shared that it is great for companies to outsource managed services in order to mitigate operational risks and costs. Besides, it helps a company to focus on the main operations of the business. I would like to think if a business owner is thinking of improving his operations, he should consider hiring a reliable managed IT service that is experienced.

  • Eli Richardson says:

    It’s great that you talked about managed IT services and their security benefits. Recently, one of my cousins mentioned he’s thinking about investing in a business idea. My cousin’s working on a business plan, and I believe an IT service should be a priority to it, so I’ll be sure to tell him about it. Thanks for the information on how managed services help a business to develop.